We value the pivotal role of parents in children’s learning and development. By sharing this role with you we can make decisions together that provide your child with the best start in life.
Communication between staff and parents is of prime importance and we endeavour to maintain a two-way channel between home and nursery. All information shared is treated confidentially. Parents will receive daily reports detailing meals, relevant health and hygiene information, and sleep routines. Information is conveyed both via electronic Learning Journal and face to face communication.
Parents receive regular updates on children’s progress informally and formally at parent consultations. Parents are encouraged to liaise with staff with at any time if they have concerns regarding their child.
A copy of our complaints policy/procedure will be included in the induction pack which you will receive when your child begins
If you are unhappy with any aspect of our service every effort will be made to rectify this immediately.
The nursery manager or member of the management team will be available to discuss any issues you may have.
We specialise in creating seamless transitions, tailored to meet the unique needs of each child, ensuring a smooth and joyful progression into each new phase of their learning journey.
During settling in sessions, parents are invited to participate in developing their child’s unique personal plan in conjunction with an allocated key worker. Settling in sessions are free of charge.
Induction packs are provided to all parents when their child starts nursery. These contain all the information parents require in relation to their child’s nursery place. The induction pack contains copies of important policies / procedures including confidentiality, child protection, complaints and illness.
Mealtimes hold a special place in the social fabric of our nursery, fostering connections, shared experiences and creating friendships through social dining. Breakfast and snack menus are informed by children’s choice. Parents are welcome to provide expressed breast milk or formula where appropriate.
It is advisable to provide comfortable footwear for both in and outdoors. Outdoor clothing and footwear should be appropriate for weather conditions. Aprons are available for messy play however mess is sometimes unavoidable; therefore, we ask that you do not send your child to nursery in expensive clothing.
Please ensure your child always has a change of clothing. Children in the process of toilet training must be supplied with several changes of clothing. We recommend that all your children’s belongings are cleared marked with their name.